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Home Support Troubleshooting
Troubleshooting
Vedivi Troubleshooting - Contents
Technical Questions top
1 Why can't I see the console ?
2 I am connected now, what shall I do ?
3 My computer is behind a router, will I have to foward some of the ports ?
4 Can I leave Vedivi running all the time ?
5 Remote Desktop is not available on the remote PC, what can I do?
6 Remote Desktop is disabled on my remote computer, What does it mean?
Firewalls top
1 Vedivi and Firewalls
2 Windows XP Firewall Configuration
3 Norton Firewall Configuration
4 ZoneAlarm Firewall Configuration
5 Other Firewalls Configuration
Troubleshooting top
1 Vedivi Error Codes
Remote Assistance Questions top
1 What is Remote Assistance?
2 How does Remote Assistance work ?
3 Can I connect to a computer running Windows XP or Windows Server 2003 from a computer running a later version of Windows?
4 When switching users using Fast User Switching (FUS), does the Remote Assistance connection stay connected ?
5 Can I play a DVD movie over a Remote Assistance session ?
6 Can someone using Remote Assistance share control of my computer without my permission ?
7 How can I stop someone from sharing control of my computer ?
8 I have an open Remote Assistance invitation and I want to make it expire. Can I do that ?
9 What happens if I select the "Allow to respond to User Account Control prompts" check box ?
10 When someone connects to or takes control of my computer, how are my privacy and computer security affected ?