Error: Unable to register allocated address

[Fictasy]

Hi,

After installing WallCooler we are now trying to set it up - but when trying to connect to the server the server reports this error message:
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Unable to register allocated address
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Can you help?

Regards
Niki Gade, Fictasy

[guillaume]

Hi,

Would you mind sending us your WallCooler logs (to support@vedivi.com)?
They are located in:
C:\Program Files\WallCooler\logs\*.log
C:\Program Files\WallCooler\user\logs\*.log
(a zipped file would be perfect).

Do not post them here, but send them directly to support@vedivi.com

That will help up diagnose precisely what the problem is.

in the meantime, you can access your remote computer desktop directly from a webbrowser using our web access (WebCooler).
To do so, just go to:
www.vedivi.com/WebCooler
sign in with your client account and you will then be able to open Remote Desktop without having to install WallCooler locally.

Let us know how that goes,