Assist V1.0

Released: September 7, 2009
Operating Systems: Windows 7, Windows Vista, Windows 2003, Windows XP

The fastest way to request or provide help and collaborate over the Internet

For IT Professionals

Provide instant support to users by connecting to their computer. Once connected, you can view the remote computer screen, communicate in real time about what you both see on the distant computer, send files, chat, and use your mouse and keyboard to work on the user’s computer.

For Individuals

Computer users, particularly users without much technical expertise, often have configuration problems or usage questions that are difficult for a support professional or even just a friend or family member to diagnose and fix over the phone. iAssist provides a way for you to get the help you need when you run into problems with your computer.

Benefits and Purposes of iAssist

1. Instant Access / No Software to install / No Setup
2. Request Help from anyone with an e-mail address or by pin code
3. Offer support to anyone behind corporate networks/firewalls from anywhere
4. Collaborate or follow presentations using iAssist as a shared screen
5. Free instant Trial (click here)